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Customer Care & Trust Center
Real Customer Celebrations & Guarantees ⭐
Over 48,000+ parties styled across Delhi NCR, Mumbai, Bangalore, and across India. Here is our promise to you.
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15-Min Setup Guarantee
If our guided arch tape and balloon pairing takes longer than 20 minutes, our decorator team is available live on WhatsApp video call to assist you.
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Same-Day Metro Dispatch
Orders placed before 4:00 PM are dispatched same-day via express air courier with live SMS & WhatsApp tracking links.
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Zero Wall Paint Damage
Our heavy-duty glue dots are non-toxic, peel-clean adhesive dots designed specifically for Indian interior emulsion paint. Zero drywall peeling.
What Hosts Say About Us
★★★★★
"Ordered the 1st birthday pastel arch kit for my daughter. Every single balloon was intact, and the arch tape made me feel like a professional decorator! Everyone loved the photos."
Pooja Malhotra
Verified Host • Delhi
★★★★★
"The AI Room Stager feature is genius! Uploaded my living room wall, picked Option 2, and ordered in 1 minute. The silver tinsel curtain + LED fairy lights looked magical."
Vikram Deshmukh
Verified Host • Mumbai
★★★★★
"Super fast delivery! Got it the next afternoon before our anniversary surprise party. Having the 100 glue dots included saved us a trip to the store."
Ananya & Rohan
Verified Host • Bangalore
Transparent Celebrations
Store Guarantees & Legal Policies
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Privacy Policy
We strictly value your celebration privacy. Your personal information, delivery addresses, and phone numbers are encrypted via 256-bit SSL and used solely for fulfilling orders and sharing tracking links.
✓ 256-Bit SSL Encryption • Zero Spam Promise
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Terms & Conditions
All CelebratePRO.in combos arrive 100% itemized according to our published Bill of Materials. By placing an order, hosts receive verified GST invoicing, user eligibility terms, and safety guidelines.
✓ Verified GST Invoicing • 100% Bill of Materials
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Cancellation & Refunds
Cancellations allowed before dispatch. 48-hour replacement window for transit damages with unboxing photo. Approved refunds credited directly to source via Razorpay in 5–7 business days.
✓ 5–7 Days Razorpay Refund • 48h Replacement
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Shipping & Delivery
Fast PAN-India delivery across 19,000+ PIN codes. Orders dispatched within 24 hours. Transit takes 2–4 days for metro hubs. Free shipping on all party boxes over ₹999.
✓ 24h Express Dispatch • Live Courier Tracking
Have a Question or Need a Custom Theme?
Our party decor team is online 7 days a week from 9:00 AM to 9:00 PM.